Return and Refund Policy

Requesting a Resolution

If an item is damaged, incorrect, or materially different from its description, contact us promptly with your order number and photos where useful. We will review the matter and provide the available next steps.

Refunds

Approved refunds are issued to the original payment method when possible. Eligibility and treatment of delivery-related costs depend on the situation and applicable law. Please email service@everilora.com before returning an item.